• Sophie Ellis
    27/05/2020 at 6:03 pm

    My son is very happy with the staff of MCT Care. I used MCT services for my son. They were welcoming every time we visited. They provided an art space for my son. They were very welcoming every time we visited. They introduce us to all the rooms and the facilities in the house. They provided an art space for my son. I appreciate the contribution and my son also seems to enjoy every time whenever he stays there. I found plenty of spaces for my son to enjoy cooking. However, there is no much activity space outside the area but, but I understand a need for the parking spaces.

  • Melit Jade
    26/05/2020 at 5:03 pm

    MCT care provides a great service that my boy really enjoys. The carers are regular available on 24/7 and very passionate about the resident in helping any situations. I am very happy with their beautiful service.

  • Purna
    24/05/2020 at 5:24 pm

    Great support coordination, fix the issues very quick. Professional team, knowledgeable, quick response.

    • MCT Care
      26/05/2020 at 1:14 pm

      Thank your for your review Purna!

      Our team is happy to hear that we were able to successfully resolve your issues.

  • Steve
    23/05/2020 at 10:54 pm

    Wonderful support coordinator.
    Implementing my NDIS plan as per my choice. I was struggling to manage my fund as it was self managed last year. Thank you LAC to referring a very knowledgeable, calm, patient person to listen to my wishes.
    Very genuine care.

  • Taylor Mayer
    23/05/2020 at 4:49 pm

    Very high expectation from the employees, not easy to satisfy to the team. Expect 100% satisfied service for the customer from staffs which is stressful for employee. If staff miss or skip documentation or any job, staff receive email from the quality management team for the clarification. Too many training which is stressful to attend though paid for the training hour. Recommend to work there if you want to develop your carer in disability field as they provide practical training and education which is waste of time for us. Do not go to work if you do not have enough time for the refresher training and education.

    • MCT Care
      26/05/2020 at 1:12 pm

      Thank you for sharing your experience with us Taylor.
      We are sad to hear that you did not enjoy your time with us hear at MCT care.

  • Isaac Harris
    20/05/2020 at 2:39 pm

    MCT care commenced services five months ago for my brother with early-stage dementia. Support worker are fully aware of how to approach people with dementia. Staffs from the previous provider could not handle him as he was always aggressive toward them.
    Nowadays, he is calm without using any additional medication because of the right intervention from the management and support worker. Support workers are mature and knowledgable.

    • MCT Care
      21/05/2020 at 3:13 pm

      Thank you, Isaac, for your kind words.

      The MCT team is glad to hear that there has been some improvement in your brother.
      It was great to meet you on Wednesday, we hope to see you soon.

  • Jonathan fold
    19/05/2020 at 7:36 pm

    Traumatic experience of more than a decade of being father of disabled son, our family are having relief when Macarthur Community Total care (MCT care)’s staff started to provide service for my son with autism.

    Wonderful management and health professionals; registered nurse and Dr listen to us and made the difference on my son’s life and our family’s member. Great services!

    • MCT Care
      21/05/2020 at 3:19 pm

      Hi Jonathan,

      Thank you for giving us your valuable time by visiting us.
      We are very glad to hear that we could help and that you are happy with our services.

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